Who we are
Name: SJH Model Boat Fittings
Our website address is: https://sjhmodelboats.co.uk.
General Data Privacy Regulation Terms and Condition
Protecting Your Privacy
At SJH Model Boats, we are committed to protecting the privacy and security of our customers. If you have any questions about Terms of Service and Privacy Policy, please do not hesitate to contact us via email: sam@sjhmodelboats.co.uk
For all our services, the data controller – the company that’s responsible for your privacy – is SJH Model Boats.
Your Contact Details Information
We use your information:
– To deliver your orders to your provided address using a postal or Courier Service.
– Send your order updates by email or via phone
– Fraud prevention and detection
Payment Information
We use your information:
– To take payments and give refunds
– For fraud prevention and detection
Info: We don’t keep your card details or CVV code.
Order & Contact History
We use your information for:
– Customer Support
– Company staff training
– Returns and refunds
We might on occasion with your prior agreement being obtained, send goods from a third party to fix a problem you may have with your purchase. For Example: Parts missing from a kit or we are out of stock of an item.
Browsing and Cookies Information
We use your information for:
– Improving our website
– Your account optimisation
– Website security
Social Media Accounts & Promotions
You don’t have to provide your personal information although if you don’t, you may not be able to buy from the site. We secure and use partition of your personal information for purposes including testing our IT systems, research, data analysis, improving our website, and developing new products and services.
We do not share this information with third parties (email campaign platform for example).
Sharing Your Information
We do not, and we will not, share or sell any of your personal data to any third party.
That includes:
– Your name or surname
– Your address
– Your email address
– Your credit card information
However, we do share your data with the following companies as an essential part of being able to provide our services:
– Companies cooperating with SJH Model Boats, such as website hosts and CRM technical support teams
– Companies that help us deliver your orders, such as payment service providers and delivery companies.
– Manufacturers and suppliers of products in the event of any warranty claims.
– Credit reference agencies, law enforcement and fraud prevention companies
Marketing Information
We do not send out any marketing mails or newsletters.
Commission’s Standard Data Protection Clauses
More information available here:
Commission’s Standard Data Protection Clauses
Keeping Your Information
We keep your information as long as you have your account, or providing a service to you. If necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud or enforce terms and conditions, we may also hold required information, even after you have closed your account.
Changes in Privacy Protection
If we make changes in your privacy protection terms and conditions, we will make that clear on the SJH Model Boats Website, so that you are able to review the changes before you continue to use SJH Model Boats website.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Contact: sam@sjhmodelboats.co.uk PLEASE NOTE our products are not for children
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
International Users- Outside the united Kingdom
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
Cookies
By targeting our site, you agree to us placing cookies on your devices and accessing them when you visit our website in the future. For more information about cookies, please visit: Cookies | ICO
We use cookies on our website for:
– Site functionality
Contact us
Contact Us
You can contact our team for more information:
– By email: sam@sjhmodelboats.co.uk
– By phone: 07713 750 566
– By post: SJH Model Boats, Byway, Widegates, Looe, PL13 1QB United Kingdom.